Talha Irving

07761999587 | talhairving@gmail.com | LinkedIn

Cloud Engineer

Cloud Infrastructure | Automation | Production Support

Cloud Engineer with hands-on experience designing, securing, and operating AWS infrastructure in production environments. Strong background in technical support and live system ownership, with a focus on automation, reliability, and security. Currently pursuing AWS Solutions Architect certification.

Skills & Tools

Cloud & DevOps

AWS (EC2, RDS, Lambda) CloudWatch IAM Terraform GitHub Actions Azure DevOps CI/CD

Automation & Scripting

Python Bash Linux CLI EventBridge Lambda Automation

Platform & Application Support

Production Support Incident Management Release Management Root Cause Analysis

Networking & Security

VPC Private Subnets DNS Firewalls ALB TLS/SSL

Work Experience

Head In The Clouds — Remote

Cloud Engineer | 01/2025 – Present

Designed secure AWS networking by placing RDS databases in private subnets and enforcing least-privilege access with security groups and IAM roles.
Removed public database exposure, eliminating external attack surface.
Implemented centralized authentication using Amazon Cognito with MFA, reducing authentication-related access requests and support tickets.
Built CI/CD pipelines using GitHub Actions, Azure DevOps, and Terraform to automate deployments and infrastructure changes.
Deployed and served front-end applications via S3 and CloudFront, improving global load times by ~40% and reducing hosting costs.

Central Coop — Lichfield

Application System Administrator | 06/2024 – Present

Maintained availability, performance, and resilience of business-critical applications and integrations.
Owned application integrations and managed controlled releases, patching, and configuration changes.
Led SSO implementation for a core application, reducing daily helpdesk calls from 137 to 40.

Central Coop — Lichfield

Helpdesk Analyst | 09/2023 – 06/2024

Provided first-line technical support in a high-volume environment with strong SLA adherence.
Took ownership of major incidents, coordinating resolution and performing root cause analysis.

Education & Credentials

AWS Certified Solutions Architect – Associate (In Progress)
CompTIA Security+
CompTIA A+